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Customer Service

To reach Texas Dental Choice Plan's Customer Service Department, please contact us by:

Phone: Call Customer Service at (800) 618-2389. Calls are answered 7 a.m. to 5:30 p.m. Central Time, Monday through Friday (except holidays).
 
Mail: Write to: State of Texas Dental Choice Plan
P.O. Box 100
Independence, MO 64051-0100
 
Email: Send a secured email to Customer Service at txdentalchoice@geha.com.
 
  Please note: Texas Dental Choice's response to your email will be sent through a 128bit email encryption system in which recipients access the email with user ID and password verification procedures. Email stays on the website for 14 days unless it is deleted by the recipient. You can save the email to your local system if you choose.

Forms

Click here for dental plan Forms available for download.

Claims Grievance/Appeals Process

Procedures: Grievance/Appeal Documentation
 
email txdentalchoice@geha.com
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